Privacy Policy

This privacy notice for LuvclayPottery ("Company," "We," "Us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use out services ("Services"), such as when you: 

• Visit our website at http://www.luvclaypottery.com, or any website of ours that links to this privacy notice. 
• Engage with us in other related ways, including any sales, marketing, or events. 

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at luvclaypottery@gmail.com

                                                            QUESTIONS AND ANSWERS

1. WHAT INFORMATION DO WE COLLECT?

Personal information you voluntarily disclose to LuvclayPottery.  The personal information that we collect depends on the context of your interactions with LuvclayPottery and the Services, the choices you make, and the products and features you use. The personal information that we collect may include the following: 

• Names
• Phone numbers
• Email addresses
• Mailing addresses
• Billing addresses
• Contact or authentication data 
• Debit/credit card numbers
• Contact preferences

Sensitive information. When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information: 

• Financial data

All personal information that you provide to us must be true, complete, and accurate and you must notify us of any changes to such personal information. 

Information collected from other sources 

In order to enhance our ability to provide relevant marketing, offers and services to you and update our records, we may obtain information about you from other sources, such as public database, joint marketing partners, affiliate programs, data providers, and from other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), internet Protocol (IP) addresses, social media profiles, social media URLs, and custom profiles, for purposes of targeted advertising and event promotion. 

2. HOW DO WE PROCESS YOUR INFORMATION?  

We process your personal information for a variety of reasons, depending on how you interact with our Services, including: 

• To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service. 
• To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service. 
• To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information. 
• To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns and exchanges made through the services. 
• To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user. 
• To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual's vital interest, such as to prevent harm. 

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

                         If you are located in the EU or UK, this section applies to you. 

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information: 

• Consent. We may process your information if you have given us permission. (i.e., consent) to use your personal information for specific purpose. You can withdraw your consent at any time. 
• Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our services or at your request to prior to entering into a contract with you. 
• Legal Obligations. We may process your information where we believe it is necessary for compliance body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved. 
• Vital interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party. Such as situations involving potential threats to the safety of any person. 

                               If you are located in Canada, this section applies to you

We may process

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

- We may need to share your personal information in the following situations:

•  Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or portion of our business to another company. 

5. HOW LONG DO WE KEEP YOUR INFORMATION? 

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements) No purpose in this notice will require us keeping your personal information.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. 

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

We have implemented appropriate and reasonable technical and organizational security measure designed to protect the security of any personal information we process, However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment. 

7. WHAT ARE YOUR PRIVACY RIGHTS? 

8. CONTROLS FOR DO-NOT-TRACK FEATURES

Most we browsers and some mobile operating systems and mobile applications include Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals or nay other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice. 

9. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS? 

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to LuvclayPottery using the contact information provided below. 

If you are under 18 years of age, reside in California, and have a registered account with Services, you have a right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact LuvclayPottery using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not completely or comprehensively removed from all our systems (e.g., backups, etc.)

CCPA PRIVACY NOTICE 

10. DO WE MAKE UPDATES TO THIS NOTICE?

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information. 

11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at: luvclaypottery@gmail.com or though LuvclayPottery Etsy shop messaging system. 

12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU? 

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information.